Get in touch

Find a gift you like and press “Personalise & enquire”, or tell us your own idea on the custom orders page. We’ll reply to confirm the details and the price. There’s no basket or checkout on this website — everything is agreed with you directly.

No. An enquiry is the start of a conversation. Nothing is ordered or paid for until you’ve agreed the details with us.

Each gift’s page shows what can be personalised and any choices available. Send us your wording exactly as you’d like it to appear, and we’ll let you know if anything needs adjusting.

Where a gift has a set price, it’s shown on its page. Some prices depend on the wording or options you choose — we’ll always confirm the price with you before you order.

Tell us what you have in mind on the custom orders page — a description, some wording or a photo is plenty — and we’ll let you know what’s possible.

You can collect from Severn Street in Hull (HU8 8TQ), or we can post it to you — postage is charged at cost, and we’ll tell you how much when we confirm the price.

Orders are usually ready by the next day once everything’s confirmed. If you need yours for a particular date, just let us know.

Once we’ve agreed the details and the final price, we’ll send you a secure link to pay by card, Apple Pay or Google Pay. Your order is confirmed once it’s paid, and we’ll email you to say so.